Elevated loading times and errors in US West Coast region

Incident Report for Penji

Resolved

This incident has been resolved.

Posted Feb 16, 2022 - 00:09 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 15, 2022 - 23:09 UTC

Update

We are continuing to investigate this issue.

Posted Feb 15, 2022 - 21:57 UTC

Investigating

Some users are experiencing elevated loading times and errors due to network performance issues with one of our network providers in the US West Coast region. https://www.cloudflarestatus.com/incidents/d4g3q6bqzfnr

Posted Feb 15, 2022 - 21:01 UTC

This incident affected: API, Admin Portal, Mobile App, and Web App.